Efficient Aftermarket Sales with Signifikant’s Integrated Platform
Delivering information across the B2B2C value chain
Aftermarket Information Syndication - Catalogue, eCommerce and Self-Service Portal
A machine breaks down mid-workday, halting production and causing costly delays. The service team struggles without the right spare part or repair manual. Every minute lost adds to expenses and erodes customer trust. Now what if the technician instantly accessed an online parts catalogue, identified the needed component, and placed an order within minutes? With service manuals and repair guides readily available, repairs are done right the first time. The part arrives on time, the machine is up and running, and business continues without disruption.
This is what Signifikant makes possible. Our platform bridges the gap between manufacturers, service teams, and customers, ensuring spare parts, technical information, and eCommerce solutions are all in one place. With our comprehensive catalogue and self-service portal, businesses can provide seamless support, minimising downtime and maximising efficiency.
Customers want more than repairs—they need reliability, quick access to spare parts, and service info to keep machines running. They choose OEMs or dealers or independent providers based on trust, quality, and convenience. If it’s hard to find what they need, they’ll look elsewhere.
Signifikant Platform's Features and Functionalities
ERP Integration
Sync with your existing ERP system to keep aftermarket product details, pricing, availability, and dispatch data up to date. Enable direct order placement for a seamless sales process
Multi-Market Reach
Provide localised aftermarket data (currency, language, etc.) across channels to boost loyalty and efficiency. Customise user roles to control access and securely share critical info.
Manage Product Groups
Organise aftermarket products by linking replacements, kits, accessories, and variants. Simplify access to spare parts and related products to drive more sales.
User-Friendly Design
Easily search, find, and navigate through thousands of products in the aftermarket catalogue. Use filters and work sets to reduce editorial effort while providing customers quick access to relevant service information
eCommerce
Connect with existing eCommerce platforms or use built-in webshop features. Manage price lists, availability, order baskets, used-in parts, and cross-sales effortlessly.
Personalised Data
Show relevant aftermarket products and data based on user preferences. Enable easy reordering from order history to improve customer engagement and retention.
Integrated Feedback
Streamline customer support with built-in feedback tools. Connect with ticketing systems to handle service requests efficiently and resolve issues faster.
Single Source of Truth
Centralise aftermarket product data, documents, and digital assets in one place. Ensure all teams access accurate, updated information to support sales and service.
Kitting & Replacements
Manage service kits and multipacks while tracking product availability and replacements. Help customers make informed purchases with up-to-date aftermarket data.
Signifikant’s Integrated Platform Functionalities
Managing spare parts catalogues and technical documents shouldn’t be a hassle. With Signifikant’s aftermarket platform, you can create, update, and publish catalogues across multiple channels—PDF, DVD, or web—with a single click. No more juggling scattered files or outdated information. Our system automates the entire process, from generating new catalogues to keeping aftermarket product details and service information up to date. Everything is managed from one central hub, ensuring dealers, partners, and customers always have access to accurate data. This ensures the right information is always available, making eCommerce and service processes smoother and more efficient.
Simplify Aftermarket Data with a Single Source of Information
Product information is stored in a central aftermarket data warehouse in the Signifikant aftermarket platform, enabling collaborative teamwork for teams spread across different locations.
Make sure everything is structured and up to date to run your aftermarket operations smoothly and keep both teams and customers happy.
- Live Updates – Always have the latest details on pricing, spare parts, and service information.
- Effortless Management – Organise thousands of products, kits, and documents without the hassle.
- Smart Linking – Connect images, videos, and manuals directly to the right parts
- Smooth Conversion – Refine an E-BOM into an S-BOM with an automated process.
- Easy Access – Customers can quickly find the information they need, ensuring a smooth eCommerce experience.
Automated Aftermarket Catalogue Publication
Signifikant’s aftermarket catalogues make the entire process automated, ensuring accurate and up-to-date information across all platforms.
With a streamlined workflow, you can focus on sales while ensuring customers always have the right information at their fingertips.
- One-Click Updates – Create, update, and distribute product catalogues from a central hub.
- Seamless Publishing – Share information effortlessly with partners, dealers, and customers online.
- Smart Search – Quickly find spare parts and products with advanced search tools.
- Anytime Access – Work online or offline, ensuring information is always available.
- Multiple Formats – Publish catalogues in web, XML, XLS, PDF, and more.
Aftermarket Spare Parts Portal
The Signifikant Web Shop is built for selling spare parts, tools, accessories, and services, making aftermarket sales effortless.
The right tools and real-time data can help businesses and customers make informed decisions, improving efficiency and loyalty
- Comprehensive Offerings – Sell everything from spare parts and tools to services, insurance, and documentation.
- Localised Experience – Provide updated, multi-language, multi-currency, and multi-brand support.
- Direct Customer Access – Let customers order parts, track orders, and view history without intermediaries.
- Seamless eCommerce Integration – Connect with existing platforms for a smooth shopping experience.
- Simplified Access – Easy login and authorisation for hassle-free navigation.